Topic
Answers before rollout
Common questions about multi-site access, mobile apps, GPS, reporting, and what happens when connectivity drops.
- Managers see only assigned sites; admins see the whole organization.
- GPS updates while on duty; check-in requires a live connection for verification.
- Demo access can be prepared for a guided rollout or pilot.
No. Supervisors are scoped to assigned sites. Administrators have organization-wide visibility.
Guards use Visionflow SWMS Guard on iOS or Android. The web portals are for administrators and managers only.
Check-in requires a live connection so GPS verification is trustworthy. The app prompts retry when offline; patrol and SOS behaviour is documented in your rollout guide.
Yes — attendance, incidents, patrols, payroll, and operational summaries export to CSV, Excel, and PDF from the manager and admin portals.
Yes. It includes leave requests, salary advances, fines and appeals, payroll profiles, payroll runs, payslips, and payment status tracking where the payroll module is enabled.
Yes. Managers can send broadcasts to all guards or a selected site, and deployments can enable site radio for short voice updates between field staff and supervisors.
Visionflow SWMS SWMS focuses on guard workforce operations; VisionFlow VMS handles visitor arrivals. Sister products share the same product family — visit visitors.africa for visitor management.